# Chatwoot

Product · https://godooo.ai/en/product/chatwoot

> Chatwoot is an open-source AI app, launched in 2019, made for developers and businesses.

An open-source customer support desk with live chat, email and social channels, and an AI agent.

Main jobs: Chat channel integration. It is open source and free to use. You can use it in the browser, on your own server and through an API.

## At a glance

- **Type:** [Product](https://godooo.ai/en/browse#product)
- **Launched:** 2019
- **Galaxy:** [Agents & Automation](https://godooo.ai/en/galaxy/agents)
- **Pricing:** Open source, free
- **Open source:** Yes
- **Source code:** [github.com/chatwoot/chatwoot](https://github.com/chatwoot/chatwoot)
- **GitHub stars:** 37,139
- **How you run it:** Web · Self-host · API
- **Made for:** Developers · Businesses
- **Website:** [chatwoot.com](https://www.chatwoot.com)

## What it can do

- **[Chat channel integration](https://godooo.ai/en/capability/channel-integration)** — main job, _proposed by a machine, awaiting calibration_. “Chatwoot lets you support customers across your website, email, social media and messaging platforms like Facebook, Instagram, Telegram, and LINE — all from one place.” (read on [chatwoot.com](https://www.chatwoot.com/), 2026-09-24)
- **[Build a chatbot](https://godooo.ai/en/capability/chatbot-builder)** — supported, _proposed by a machine, awaiting calibration_. “Captain is Chatwoot’s built-in AI agent that helps your agents work faster, respond smarter, and connect with customers in a more personal way.” (read on [chatwoot.com](https://www.chatwoot.com/), 2026-09-24)
- **[Knowledge base (RAG)](https://godooo.ai/en/capability/knowledge-base)** — supported, _proposed by a machine, awaiting calibration_. “Publish help articles, FAQs, and guides through the built-in Help Center Portal.” (read on [github.com](https://github.com/chatwoot/chatwoot), 2026-09-24)

## Alternatives

- **[Botpress](https://godooo.ai/en/product/botpress)** (Open source, free): Also does: Build a chatbot, Chat channel integration, Knowledge base (RAG)
- **[LangBot](https://godooo.ai/en/product/langbot)** (Open source, free): Also does: Build a chatbot, Chat channel integration, Knowledge base (RAG); no code needed
- **[Dify](https://godooo.ai/en/product/dify)** (Open source, free): Also does: Build a chatbot, Knowledge base (RAG), Chat channel integration; no code needed
- **[MaxKB](https://godooo.ai/en/product/maxkb)** (Open source, free): Also does: Build a chatbot, Knowledge base (RAG), Chat channel integration; no code needed
- **[RAGFlow](https://godooo.ai/en/product/ragflow)** (Open source, free): Also does: Knowledge base (RAG), Build a chatbot, Chat channel integration
- **[CowAgent](https://godooo.ai/en/agent/cowagent)** (Open source, free): Also does: Chat channel integration, Knowledge base (RAG); runs offline; no code needed
- **[Flowise](https://godooo.ai/en/product/flowise)** (Open source, free): Also does: Build a chatbot, Chat channel integration, Knowledge base (RAG); runs offline; no code needed
- **[Coze 扣子](https://godooo.ai/en/product/coze)** (Free plan + paid upgrades): Also does: Build a chatbot, Chat channel integration; no code needed
- **[OpenClaw](https://godooo.ai/en/agent/openclaw)** (Open source, free): Also does: Chat channel integration; runs offline; no code needed
- **[Rasa](https://godooo.ai/en/framework/rasa)** (Open source, free): Also does: Build a chatbot, Chat channel integration
- **[Zapier](https://godooo.ai/en/product/zapier)** (Free plan + paid upgrades): Also does: Build a chatbot, Chat channel integration; no code needed
- **[Lindy](https://godooo.ai/en/agent/lindy)** (Free plan + paid upgrades): Also does: Build a chatbot, Chat channel integration; no code needed

## Connections

- **Integrates with:** [Slack](https://godooo.ai/en/org/slack)

## Questions

### What is Chatwoot?

Chatwoot is an open-source AI app, launched in 2019, made for developers and businesses. An open-source customer support desk with live chat, email and social channels, and an AI agent.

### Is Chatwoot free?

Yes. Chatwoot is open source and free to use.

### Is Chatwoot open source?

Yes. The source code is at https://github.com/chatwoot/chatwoot.

### Can Chatwoot run locally?

Chatwoot can be self-hosted on your own server.

### What can Chatwoot do?

Main jobs: Chat channel integration. It can also do: Build a chatbot, Knowledge base (RAG).

### What are open-source alternatives to Chatwoot?

Open-source ones: Botpress, LangBot, Dify, MaxKB, RAGFlow, CowAgent, Flowise and OpenClaw. Others: Coze 扣子, Zapier and Lindy.

## Sources

- [chatwoot.com](https://www.chatwoot.com/) — checked 2026-09-24
- [github.com](https://github.com/chatwoot/chatwoot) — checked 2026-09-24

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Last updated 2026-09-24 · sources checked 2026-09-24 · Markdown version of https://godooo.ai/en/product/chatwoot. Every page on this site has one: add .md to its address.