Product
Chatwoot
Chatwoot is an open-source AI app, launched in 2019, made for developers and businesses.
An open-source customer support desk with live chat, email and social channels, and an AI agent.
Main jobs: Chat channel integration. It is open source and free to use. You can use it in the browser, on your own server and through an API.
Markdown version of https://godooo.ai/en/product/chatwoot. Every page on this site has one: add .md to its address.
At a glance
- Type
- Product
- Launched
- 2019
- Galaxy
- Agents & Automation
- Pricing
- Open source, free
- Open source
- Yes
- Source code
- github.com/chatwoot/chatwoot
- GitHub stars
- 37,139
- How you run it
- Web · Self-host · API
- Made for
- Developers · Businesses
- Website
- chatwoot.com
What it can do
Chat channel integrationmain jobunconfirmed
“Chatwoot lets you support customers across your website, email, social media and messaging platforms like Facebook, Instagram, Telegram, and LINE — all from one place.”— chatwoot.com, 2026-09-24
Build a chatbotsupportedunconfirmed
“Captain is Chatwoot’s built-in AI agent that helps your agents work faster, respond smarter, and connect with customers in a more personal way.”— chatwoot.com, 2026-09-24
Knowledge base (RAG)supportedunconfirmed
“Publish help articles, FAQs, and guides through the built-in Help Center Portal.”— github.com, 2026-09-24
unconfirmedproposed by a machine, awaiting calibration
Alternatives
- BotpressOpen source, freeAlso does: Build a chatbot, Chat channel integration, Knowledge base (RAG)
- LangBotOpen source, freeAlso does: Build a chatbot, Chat channel integration, Knowledge base (RAG); no code needed
- DifyOpen source, freeAlso does: Build a chatbot, Knowledge base (RAG), Chat channel integration; no code needed
- MaxKBOpen source, freeAlso does: Build a chatbot, Knowledge base (RAG), Chat channel integration; no code needed
- RAGFlowOpen source, freeAlso does: Knowledge base (RAG), Build a chatbot, Chat channel integration
- CowAgentOpen source, freeAlso does: Chat channel integration, Knowledge base (RAG); runs offline; no code needed
- FlowiseOpen source, freeAlso does: Build a chatbot, Chat channel integration, Knowledge base (RAG); runs offline; no code needed
- Coze 扣子Free plan + paid upgradesAlso does: Build a chatbot, Chat channel integration; no code needed
- OpenClawOpen source, freeAlso does: Chat channel integration; runs offline; no code needed
- RasaOpen source, freeAlso does: Build a chatbot, Chat channel integration
- ZapierFree plan + paid upgradesAlso does: Build a chatbot, Chat channel integration; no code needed
- LindyFree plan + paid upgradesAlso does: Build a chatbot, Chat channel integration; no code needed
Connections
- Integrates with
- Slack
Questions
What is Chatwoot?
Chatwoot is an open-source AI app, launched in 2019, made for developers and businesses. An open-source customer support desk with live chat, email and social channels, and an AI agent.
Is Chatwoot free?
Yes. Chatwoot is open source and free to use.
Is Chatwoot open source?
Yes. The source code is at https://github.com/chatwoot/chatwoot.
Can Chatwoot run locally?
Chatwoot can be self-hosted on your own server.
What can Chatwoot do?
Main jobs: Chat channel integration. It can also do: Build a chatbot, Knowledge base (RAG).
What are open-source alternatives to Chatwoot?
Open-source ones: Botpress, LangBot, Dify, MaxKB, RAGFlow, CowAgent, Flowise and OpenClaw. Others: Coze 扣子, Zapier and Lindy.
Sources
- www.chatwoot.com/checked 2026-09-24
- github.com/chatwoot/chatwootchecked 2026-09-24